5 étapes permettant d'assurer une expérience client de qualité | enterprise.netscout.com

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5 étapes permettant d'assurer une expérience client de qualité


A new mantra is emerging for IT professionals – Quality of Experience (QoE). In order to align monitoring and management practices with the true demands of the business, IT professionals must expand beyond traditional comfort zones of watching network and system health metrics to begin measuring and understanding the experience IT end users are having.

Join EMA Vice President of Research, Jim Frey, and NETSCOUT Director of Products, Doug Roberts, for this on-demand webinar presentation and discussion that will reveal:

  • Key goals and objectives of QoE monitoring
  • Choosing the right sources of QoE data
  • Adapting QoE monitoring to multiple types of applications and services
  • Using QoE to move from reactive to proactive practices
 
Pour plus d'informations :
Email : customercare@netscout.com
Tél.: 844-833-3713 (USA / Canada) ou
978320-2150- (autres adresses)
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