Having access to the right resources at the right time is invaluable when you need assistance. NETSCOUT combines world class technical assistance, training videos, and other easy access support documentation to meet the business objectives of our customers and maximize the value of your investment.
NETSCOUT Gold and MasterCare Support are our comprehensive support and maintenance programs that offer expanded coverage for NETSCOUT'S products and accessories. These programs provide outstanding levels of support to minimize business downtime and ensure a high return on your investment.
View what software upgrades, drivers, instructions and release notes are available on NETSCOUT Enterprise products. Note that some may require a valid Gold or MasterCare Support Contract and require you to log into your My Account or My AirMagnet site to access.
Browse the list of Knowledge Base articles available to help you independently troubleshoot issues you may encounter. New documents are added frequently, so check back often for the latest information from our subject matter experts.
Select from the list of products to see what manuals and other documentation is available for NETSCOUT Enterprise products.
Get the most up-to-date information and the latest benefits for your handheld testers by registering your NETSCOUT products.
With NETSCOUT Gold Support you have 24/7 access to On Demand videos. To access these videos, log into your My AirMagnet account.
AM-20: AirMagnet WiFi Analyzer Training Video
This is a 3 hour on demand video that covers the major functions of AirMagnet WiFi Analyzer
AM-30: AirMagnet Survey Training Video
This is a 3 hour on demand video that covers the major functions of Survey
AM-40: AirMagnet Spectrum XT Training Video
This is a 3 hour on demand video that covers the major functions of Spectrum XT
Search from the vast array of technical support videos which are posted on YouTube. You can also use the dropdown to select from the entire Playlist of NETSCOUT Enterprise product videos.